Lecture Notes in Education Psychology and Public Media

- The Open Access Proceedings Series for Conferences

Lecture Notes in Education Psychology and Public Media

Vol. 21, 20 November 2023

Open Access | Article

Research on the Requirements and Functions of Mobile Applications for Tourism among Disabled Individuals in China

Siyu Chen * 1
1 South China University of Technology

* Author to whom correspondence should be addressed.

Advances in Humanities Research, Vol. 21, 35-41
Published 20 November 2023. © 2023 The Author(s). Published by EWA Publishing
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Citation Siyu Chen. Research on the Requirements and Functions of Mobile Applications for Tourism among Disabled Individuals in China. LNEP (2023) Vol. 21: 35-41. DOI: 10.54254/2753-7048/21/20230043.


There is a large number of disabled people, and the number of disabled people will continue to grow in the future. With the booming development of the tourism industry, the demand for travel by disabled people is also increasing, but the travel experience of most disabled people is ignored. Developers of tourism mobile applications pay little attention to the travel needs of disabled people. Due to the lack of attention to this group, there is great room for improvement in the travel experience of disabled people. This article focuses on the needs of Chinese disabled people for mobile applications for tourism. Through user interviews and semantic analysis, this group’s needs for application functions are studied. Then, through a questionnaire survey based on the Kano model, the priority of application functions is analyzed. This study believes that the psychological needs of disabled people to be respected should be the top priority, followed by the needs for affordability, safe travel, and convenient access to information, and finally, social needs.


disabled people, tourism, applications, user survey


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Data Availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

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Volume Title
Proceedings of the International Conference on Global Politics and Socio-Humanities
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ISBN (Online)
Published Date
20 November 2023
Lecture Notes in Education Psychology and Public Media
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© 2023 The Author(s)
Open Access
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

Copyright © 2023 EWA Publishing. Unless Otherwise Stated